It happens that the user suddenly encounters the problem of the inability to download files from the World Wide Web. Automatic Internet settings seem to allow you to do this, but for some reason the process does not start. What could be causing these situations and how to fix these problems, read on.
File not downloading from the Internet: possible reasons
Let's start with the fact that there can be quite a few reasons for the appearance of such failures. One of the most common is protecting files from downloading. Such issues will not be considered. Let us dwell exclusively on everyday situations and methods for correcting them.
Among the root causes of failures are the following:
- out of disk space;
- traffic limit;
- exposure to viruses;
- communication outages;
- incorrect connection and parameter settingsbrowser;
- Windows security and anti-virus software blocking downloads.
Simple troubleshooting tips
So, the file is not downloaded from the Internet. How to act and what to do? As trite as it sounds, a simple lack of disk space can lead to these problems.
Therefore, initially you need to make sure that it is, using the properties menu of the disk partition or the information in the Explorer status bar for this.
For torrent clients, the problem may also be that the file is not downloaded from the Internet only because an incorrect download location was specified due to a change in settings (for example, last time the download was made directly to a flash drive, and after extracting it, the program reports that the volume is missing). In this case, you just need to specify a different folder into which the download will be performed automatically.
How to download files from the Internet using torrent applications, almost everyone knows. It's quite simple (the torrent file starts and the download starts automatically). But if the process does not start due to the fact that there are no distributing computers at the moment, setting a forced download will help in some cases.
In the case when a limited connection is used, first you should check the availability of traffic in the "Personal Account". Perhaps the sites are opening (there is still enough traffic for this), butthe file upload size exceeds the remaining limit.
Viruses can also cause similar problems (most often due to browser hijackers when redirected to other resources). In such a situation, you should perform a full system scan with in-depth scans, but it is better to use utilities that eliminate threats, such as Adware and Malware.
The presence of an active connection can be checked from the "Control Panel" in the network connection settings, but the easiest way is to use the settings call by right-clicking on the Wi-Fi or network connection icon. You can also go into the network adapter settings and use the status view. Here you should make sure that packets are being exchanged at the moment.
In case of "rally" of the connection settings, you can try to enter the required parameters again, using the properties of the IPv4 protocol for this. But first, you should set the automatic receipt of addresses. If that doesn't work, you can experiment with DNS addresses, disable proxies, etc. There are many options.
In your browser, go to "Settings" and make sure that the checkbox next to the permission to download files is checked in the security settings. If the terminal is part of a corporate network, it is possible that the blocking occurs on the part of the system administrator using the appropriate group policy settings. Sometimes you can just use a different browser. It may very well be that loadingwill pass without problems.
Another unpleasant situation is that a file is not downloaded from the Internet because the Windows security system considers it potentially dangerous. In this case, you need to disable the firewall and Windows Defender for a few minutes and try to download again. If the download proceeds without problems, you will need to use the inclusion of the resource or the downloader in the exclusion lists.
Problems with anti-virus software on the example of the Kaspersky Internet Security package
Finally, antiviruses can also be overzealous about system security. A vivid example of this is Kaspersky Internet Security. The program is able to block even the most harmless files.
To fix the problem, you should use additional tools and set up exceptions. You may need to add the same torrent client or any other downloader to the list.
Uninstalling Norton Online Backup ARA, Norton Online Backup and Ad-Aware Browsing Protection may help in some cases. Doing this manually is not recommended. It is better to use programs like CCleaner. As a last resort, you can uninstall the old version of the antivirus package or simply install the latest update over the old version (for example, Kaspersky Total Security 2016), which will completely remove the outdated modification.
Fix connection issues
In case of connection failures due to software problems, deal withfixing the situation manually is not necessary.
Just download the official Fix It utility from Microsoft, which will allow you to fix automatically (including problems with the Internet).
Naturally, it is impossible to foresee absolutely all situations. Therefore, only the most common problems and the simplest methods for fixing them were mentioned above. But in each specific case, you will first have to find out the nature of the failure and only then make a decision on the use of a particular tool.